Privacy Policy

Last updated: 30 June 2026

At The Pizzeria, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website or contact us.

Who we are

The Pizzeria provides wood-fired pizza catering for weddings, corporate events and private celebrations.

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details on our Contact page.

Information we collect

When you use our website, we may collect information including:

• Your name
• Email address
• Telephone number
• Event date
• Venue or event location
• Estimated guest numbers
• Details about your event
• Any messages you choose to send us
• Information generated through our online quote estimator
• Technical information such as your IP address, browser type and device information where necessary for security or analytics purposes

Providing this information is entirely your choice, although we may be unable to respond to your enquiry if essential information is missing.

How we use your information

We use your information to:

• Respond to your enquiry
• Prepare quotations and availability checks
• Communicate with you about your event
• Manage bookings
• Improve our website and customer experience
• Protect our website against spam, fraud and misuse
• Meet legal and regulatory obligations where required

We will only use your information where we have a lawful basis to do so under UK data protection legislation.

Marketing

We will not send you marketing emails unless you have asked to receive them or have otherwise consented.

If you do receive marketing communications from us, you can unsubscribe at any time.

Website analytics

We use website analytics to understand how visitors use our website.

This helps us improve the website, understand which pages are most useful and measure the effectiveness of our marketing.

Analytics information is generally collected in an aggregated or pseudonymised form and is not used to identify individual visitors unless required for security purposes.

Cookies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Measure website usage
• Support advertising and remarketing campaigns where enabled

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

Advertising

We may use advertising platforms such as Google, Meta and other online advertising services to promote our business.

These platforms may use cookies or similar technologies to help measure advertising performance, understand website visits and show relevant adverts based on previous interactions with our website.

You can manage advertising preferences through your browser settings or directly with the relevant advertising platform.

Sharing your information

We only share personal information where necessary to operate our business.

This may include trusted third-party providers who help us:

• Host and secure our website
• Process enquiries
• Send emails
• Analyse website performance
• Prevent spam and malicious activity

These providers are only given access to the information necessary to provide their services and are required to protect your information appropriately.

We will never sell your personal information to third parties.

How long we keep your information

We only keep your information for as long as necessary.

Typically:

• General enquiries may be retained for up to 24 months.
• Booking information may be retained for longer where required for legal, accounting or tax purposes.
• Analytics information is retained in accordance with our analytics platform settings.

When information is no longer required, it will be securely deleted or anonymised.

Keeping your information secure

We take appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure.

While no online system can ever be completely secure, we continually review our security measures to help safeguard the information you provide.

Your rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your personal information where appropriate
• Restrict or object to certain types of processing
• Request a copy of your information in a portable format where applicable
• Withdraw consent where processing relies on your consent

To exercise any of these rights, please contact us using the details on our Contact page.

Complaints

If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to resolve your concerns first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations.

The latest version will always be published on this page.